PrivacyPolicy

1. INTRODUCTION

Uru Intelligence Inc. ("Uru," "we," "us," or "our") is committed to protecting the privacy of our business clients. This Privacy Policy explains how we collect, use, disclose, and safeguard information when organizations use the Uru Intelligence System platform (the "Platform").

This Privacy Policy applies to all organizations and their authorized users who access our Platform.

2. INFORMATION WE COLLECT

2.1 Organization Information

2.2 Business Data

When we configure and operate custom workflows for your organization, we may process:

• Data from your connected business applications
• Documents and files you provide for processing
• Transaction and operational data required for automations
• Configuration settings and parameters

2.3 Integration Data

When you connect third-party services to the Platform, we may process:

• Data necessary for your requested workflows and automations
• Information required to execute the specific functions you've requested
• API credentials and authentication tokens for maintaining connections
• Transaction records, documents, or other data types as specified in your custom workflows

We only access the minimum data required to perform the services you've requested. The specific data accessed depends on which integrations you connect and what workflows we build for your organization.

2.4 Usage Information

3. HOW WE USE YOUR INFORMATION

3.1 Service Delivery

We use your information to:

• Configure and maintain custom workflows for your organization
• Execute automations and data processing tasks
• Provide technical support
• Process payments and billing
• Manage user accounts and permissions

3.2 Service Improvement

• Analyze performance to optimize service delivery
• Develop new features and capabilities
• Fix bugs and technical issues
• Use anonymized, aggregated data to improve the Platform

3.3 Business Operations

• Send administrative communications about your account
• Respond to inquiries and support requests
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. HOW WE SHARE YOUR INFORMATION

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your organization's information to third parties.

4.2 Service Providers

We may share information with service providers who help us operate the Platform, including:

• Cloud infrastructure providers
• Payment processors
• Customer support tools
• Security and monitoring services

All service providers are contractually obligated to protect your information and use it only as directed by us.

4.3 Legal Requirements

We may disclose information when required by:

• Law enforcement with valid legal process
• Court orders or subpoenas
• Legal obligations to protect rights and safety

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. DATA SECURITY

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments
• Employee training on data protection

5.2 Incident Response

If a security incident occurs, we will:

• Promptly investigate and contain the issue
• Notify affected organizations as required by law
• Take steps to prevent future incidents

6. YOUR RIGHTS AND CHOICES

6.1 Data Access and Control

Your organization has the right to:

• Access information we process for you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Export your data in available formats

6.2 Integration Management

You can control third-party integrations by:

• Revoking access through the third-party service
• Requesting disconnection of specific integrations
• Modifying workflow permissions

6.3 Communication Preferences

You may opt out of marketing communications, though administrative communications are required for service delivery.

7. DATA RETENTION

7.1 Active Accounts

We retain your information as long as your account is active and as necessary to provide services.

7.2 Account Termination

Upon termination:

• Data export available for 30 days
• Account data deleted or anonymized after 30 days
• We may retain anonymized, aggregated data for analytics

7.3 Legal Retention

We may retain certain information longer if required for legal obligations, dispute resolution, or agreement enforcement.

8. THIRD-PARTY SERVICES

When you connect third-party services, their privacy policies also apply. We are not responsible for the privacy practices of third-party services. We encourage you to review their policies.

9. COOKIES AND TRACKING

We use essential cookies for:

• User authentication
• Session management
• Platform functionality

You can control cookies through your browser settings, though disabling essential cookies may impact functionality.

10. CHILDREN'S PRIVACY

The Platform is for business use only. We do not knowingly collect information from individuals under 18 years of age.

11. INTERNATIONAL DATA TRANSFERS

Data is primarily processed in the United States. By using the Platform, you consent to the transfer and processing of information in the United States.

12. CALIFORNIA PRIVACY RIGHTS

California organizations have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what information is collected
• Right to request deletion
• Right to opt-out of sale (we do not sell data)
• Right to non-discrimination

To exercise these rights, contact us at support@uruenterprises.com.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Email notification to organization administrators
• Notice on the Platform
• Updated "Last Updated" date

Continued use after notification constitutes acceptance of changes.

14. CONTACT INFORMATION

For all privacy-related questions or to exercise your rights: